Booking & Appointment Policy
CANCELLATIONS
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We understand that emergencies do arise; however, we request at least 24 hours’ notice for rescheduling or canceling all appointments. Failure to cancel or reschedule appointments within 24 hours is subject to our cancellation fee of $75.
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"NO SHOWS’ WILL BE BILLED FOR THE SCHEDULED TREATMENT.
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APPOINTMENTS
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To ensure your preferred Doctor or Technician is always available to you we recommend that you make your next appointment prior to leaving the Medical Spa. This is particularly important if you are having a series of treatments over a defined period.
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LATE ARRIVALS
Please arrive 15 minutes before your appointment in our office. This ensures that you will receive the required amount of time you deserve for your treatment and helps us not to intrude on the following clients’ reserved time.